A woman warned my mom and her colleagues that she had “written to Governor Sarah Palin” about her situation, so they’d better be on their best behavior with her. Inspired by this story, today I wrote a letter to Black and Decker.
I lost the cord to my rice cooker, see. I emailed them once before about buying a new one, and they responded saying it wasn’t “user replaceable.” (It’s a cord.) So today I wrote a vaguely threatening letter about how rice cookers were not easily recyclable, and President-Elect Obama was totally going to get on companies who behaved in such an environmentally-irresponsible manner, so they’d better sell me a friggin’ cord.
(This approach has actually worked for me in the past. In college I wrote a snippy email to Terra Chips about how there weren’t enough chips in the bag (there still aren’t), and they sent me, without comment, something like $10 or $15 worth of coupons.)